Payout Policy
How Terac payments work, including timing, methods, and requirements.
This policy explains how you get paid for completing opportunities on Terac. For step-by-step instructions, see Setting Up Payments.
Payment Partner
Terac pays out through Whop. Whop handles identity verification, payout methods, and the transfer to your bank.
In the few countries Whop cannot pay out to, cash outs go through Virtual Incentives instead: after you cash out, you receive an email with a link to choose your payment method. Your Earnings page shows whichever one applies to you.
How Payments Work
Step 1: Earn
Get your work approved. Earnings for approved work, referral commissions, and bonuses are added to your Terac balance.
Step 2: Verify your identity
Before your first withdrawal, Whop runs a one-time identity check. It asks for personal details and a government ID, and participants in the United States are also asked for tax information such as an SSN. Whop requires this before it can send money to a bank account.
You start it from your Earnings page or from Profile → Identity & Security. It is the same check in both places. Your earnings stay in your Terac balance until it clears.
Step 3: Withdraw
On your Earnings page, click Withdraw. Your Terac balance moves to Whop, for free and usually at once, and Whop's withdraw form opens: pick the amount and your bank or another method, review the fee, and confirm.
If you close the form without withdrawing, nothing is lost: the money stays in Available to withdraw on the same page, and you can withdraw it any time.
Payout Timeline
| Event | Timeframe |
|---|---|
| One-time work approved | Added to your Terac balance shortly after approval |
| Hourly or per-task project work | Paid on the project's payout schedule |
| Move from Terac to Whop | Usually instant |
| Withdrawal to bank (standard) | Typically 1–3 business days |
Limits
| Limit | Amount |
|---|---|
| Minimum withdrawal | $12.50 |
| Maximum per day | $10,000.00 |
The current minimum is also displayed on your Earnings page. Earnings from multiple submissions accumulate toward it.
The daily maximum counts everything you move out of your Terac balance in one day and resets at midnight UTC. On Whop there is no separate limit per withdrawal: Withdraw moves your whole Terac balance up to what is left of the daily maximum, and you can withdraw as many times as you like within it. On Virtual Incentives, each cash out can be from $5.00 up to $2,000.00. Once you reach the maximum, your Earnings page says when it resets.
Fees
Moving money from Terac to Whop is free. Whop may charge a fee on the bank withdrawal itself, depending on the method: standard bank transfers carry a small flat fee, and instant transfers cost more. The exact fee is shown in the withdrawal screen before you confirm.
Identity Verification
Whop's verification is required before your first withdrawal and is not something Terac can complete or waive on your behalf. Until it passes, your earnings cannot be moved out of your Terac balance, so nothing can get stuck part way.
If you verified your identity on Terac before payouts moved to Whop, that check was with a different provider and you will be asked to verify once more.
If it fails, check that the name, date of birth, and address you submitted match your government ID exactly. Mismatches and typos are the most common cause. You can retry from your Earnings page or from Profile → Identity & Security. If it keeps failing, ask Sophia. She hands it to our team, who can check the status on Whop's side and escalate to them.
If the Earnings page shows Account on hold, the identity document you verified with is already used on another Terac account. Retrying the check does not clear this; ask Sophia instead.
If a withdrawal instead says Your cash out is on hold while we review your account, that is a separate review by our team. Your balance stays on Terac until it is done, and verifying again does not clear it; ask Sophia and she will pass it on.
Failed Payouts
A withdrawal can fail if:
- Whop rejects your account email address. It refuses some addresses Terac accepts, such as a
+alias, so switch your primary email under Profile → Identity & Security rather than retrying the same one - Whop's identity verification has not passed yet
- Your account is flagged for review
- It would take you past the daily maximum
- There is a technical issue on the provider's side
If a withdrawal is refused before anything moves, your Terac balance is untouched. If the transfer itself fails, the amount is returned to your Terac balance automatically, and you'll see Failed to create payout. Your balance has been restored. Whop can also fail a transfer after accepting it. When that happens, the amount comes back to your Terac balance automatically, usually within 30 minutes, and Transactions on your Earnings page shows Withdrawal reversal: Whop transfer failed. Either way, you have not lost money. If you believe a withdrawal was deducted without arriving, ask Sophia and we will trace it.
If a cash out would take you past the $10,000.00 daily maximum, the message tells you how much you can still move today and when the limit resets. Your balance is safe and you can withdraw again after the reset.
If your Earnings page says Withdrawals are temporarily disabled, we have paused withdrawals for everyone while we fix an issue. Your balance is safe. Repeated attempts do not speed it up. If it persists for more than a day, ask Sophia.
Reversed Payments
A payment for approved one-time work can be reversed if the submission is later rejected in review. The reversal is shown as a Clawback in your transaction history.
Paid by Another Panel
If you joined an opportunity through another research panel, that panel usually pays you directly, under its own terms. That payment never appears in your Terac balance, and questions about it go to that panel.
Tax Considerations
Your Responsibility
You take part in opportunities as an independent contractor, not as an employee of Terac or its clients (see section 16 of the Terms of Service). Earnings from Terac may be taxable income. You are responsible for:
- Tracking your earnings
- Reporting income to tax authorities
- Paying applicable taxes
Tax Information
Whop collects the tax details it needs directly from you during verification. In the United States this includes an SSN, because Whop cannot open a payout account for a US individual without one. Terac does not collect tax forms from you and does not withhold tax from your earnings: you receive the full approved amount in your Terac balance.
International
Tax requirements vary by country. Consult a local tax professional for guidance.
Currency
Earnings are tracked in USD. Conversion may apply when you withdraw, depending on your country and chosen method.
Refunds and Disputes
Can I cancel a withdrawal?
Money that has moved from Terac to Whop cannot be moved back to your Terac balance. If you close Whop's form before confirming, it stays in Available to withdraw and you can withdraw it later.
Disputed amounts
If you believe your earnings are incorrect, ask Sophia with the name of the opportunity in question.
Account Status
You must maintain an account in good standing to receive payouts:
- No terms of service violations
- No fraudulent activity
- Active account (not suspended or terminated)
- An identity document that is not already used on another account
Policy Changes
Terac may update this policy from time to time. We'll notify users of significant changes via email or in-app notification.
Questions
For payout questions:
- Review Setting Up Payments
- Check Troubleshooting
- Ask Sophia